Client Relations: All You Need to Know

Most of us did not understand the many layers to being a successful massage therapist until we attempted to hit the ground running. Don't worry you are not alone. Business owner and author, Diane Matkowski, presents a class to help ensure your success in building a solid client base, and keeping it. Diane’s area business currently has a client base of over 15,000 clients and employs ten therapists. She will offer tips on: meeting new clients, scheduling to fill your book, cancellations as a two-way street, and how to present yourself as a true massage professional. She will also talk about “tricks of the trade” simple things you can do to stand out as a therapist. If you don’t learn how to keep your clients you will not make it financially in this business. Learn from one of the best about maintaining clients.